Return Policy
Return & Refund Policy – Gigani Gears
We want you to shop with confidence at Gigani Gears.
If there is an issue with your order, we’re here to help with a simple and transparent return process.
1. Return Window
Return, replacement, or refund requests must be raised within 72 working hours of delivery.
Requests submitted after this period may not be eligible for return or replacement.
2. Eligible Returns
You may request a return or replacement if:
The product is Dead on Arrival (DOA)
You received an incorrect product
The item has a manufacturing defect
All returns are subject to inspection and approval.
3. Non-Eligible Returns
Returns will not be accepted if:
The product has been used or installed
The item is physically damaged or mishandled
Accessories or original packaging are missing
The return is due to change of mind or personal preference
4. Return Method
For approved cases, we will arrange a pickup from your delivery address.
Please keep the product securely packed with all original accessories and invoice.
5. Return Shipping Costs
For DOA or incorrect products → return shipping is free
For other approved returns → shipping charges may apply
- Return Address: Shop 3, Cement Chawl, JP Rd, Dawood Baug, Andheri West, Mumbai, Maharashtra 400058
📞 +91-75595-05595
6. Replacement Policy
Replacements are provided according to the manufacturer’s warranty terms
We do not offer additional warranty beyond the brand’s coverage
7. Refunds
Refunds are processed after the returned product passes inspection
Refunds will be credited to the original payment method only
Processing time: up to 7 working days
8. Warranty Support
Most products include manufacturer warranty.
For certain cases, customers may be required to contact the brand’s service center directly for faster support.
9. Contact Us
For return or refund assistance, please contact:
Gigani Gears
Shop 3, Cement Chawl, JP Rd, Dawood Baug,
Andheri West, Mumbai, Maharashtra 400058
📞 +91-75595-05595
